Customer Success Tech

Chicago, IL

Post Date: 11/16/2017 Industry: Technology Services

We are conducting a search for a dynamic Customer Success Tech for our growing software client in downtown Chicago.  They are specifically looking for someone with 3+ years of Enterprise technical support or help desk experience, preferably with a web-based software product. 

Are you passionate about creating an exceptional customer experience?  If you have excellent communication, problem solving, presentation and documentation skills, let’s talk!  Generous base salary, bonus potential and benefits.

  • 3+ years of Help Desk, Technical Support or Customer Success experience in a web-based technology or recruiting industry working with Enterprise customers
  • Bachelor’s Degree
  • Technical troubleshooting experience
  • Superior written and documentation skills
  • Excellent listening, problem solving and follow-through skills  
  • Project Management, Analytical and Multi-tasking abilities
  • Proven experience exceeding customer expectations    
  • Proficient in Word, Excel, and PowerPoint
  • SalesForce CRM experience is preferred

 

Bonus Potential and Benefits.  

Linda Nicholls
President


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